Changes to the Terms of Service
Version of 1 January 2027, compared with the version of 10 March 2018
- Payments can be made via PayPal, credit card or bank transfer, with no transaction fee on PayPal or cards (§ 8)
- A bank transfer must arrive before the end of the billing period (§ 8)
- On a SEPA or domestic transfer each side pays its own bank and the invoice arrives in full. Outside SEPA the customer bears the intermediary banks' charges (§ 8)
- The money-back refund is the full price, with no PayPal fee deducted (§ 9)
- Excessive traffic starts above 500 GB per month instead of 200 GB (§ 5)
- Two typing errors corrected (§ 5, § 6)
--- Terms of Service, 10 March 2018
+++ Terms of Service, 1 January 2027
@@ -15,12 +15,12 @@ § 4 Prohibited Activities
5. The customer must not host erotic or pornographic content.
§ 5 Obligation of the customer
Removed: 1. The customer avoids excessive or unnecessary use of system resources or network traffic (fair use). djangoeurope.com reserves the right to limit the network bandwidth or other system resources on excessive usage. More than 200 GB network traffic per month is considered as excessive usage.
Added: 1. The customer avoids excessive or unnecessary use of system resources or network traffic (fair use). djangoeurope.com reserves the right to limit the network bandwidth or other system resources on excessive usage. More than 500 GB network traffic per month is considered as excessive usage.
2. The customer ensures not to consume more than 5% processor resources in the hourly average per system user and not to exceed the RAM limit. djangoeurope.com reserves the right to stop ("kill") the affected processes.
3. The customer may only use ports which are assigned to him/her for incoming connections. Processes which use other ports for incoming connections will be stopped ("killed").
4. The customer agrees to report noticeable defects immediately to djangoeurope.com.
5. The customer agrees to check the e-mail address that is given to djangoeurope.com regularly for messages from djangoeurope.com.
Removed: 6. The customer is is responsible for backing up his/her data. Although djangoeurope.com performs daily backups on external servers, an accurate recovery of the data is not guaranteed.
Added: 6. The customer is responsible for backing up his/her data. Although djangoeurope.com performs daily backups on external servers, an accurate recovery of the data is not guaranteed.
§ 6 Cancellation
Removed: 1. The ordered services will be automatically renewed by the billing period which was specified
Added: 1. The ordered services will be automatically renewed by the billing period which was specified.
2. All services will be automatically renewed for the billing period which was chosen by the customer unless previously cancelled.
3. Cancellation is to be done via the web interface or by registered letter. If the cancellation is done by registered letter, a cancellation period of 7 days applies.
@@ -32,14 +32,15 @@ § 7 Product changes
§ 8 Payment
1. All fees must be paid in advance.
Removed: 2. Payments must be done via PayPal.
Removed: 3. Transaction fees must be paid by the customer.
Removed: 4. djangoeurope.com is entitled to disable the services if the customer is in delay of payment.
Added: 2. Payments can be made via PayPal, credit card or bank transfer. PayPal and credit card payments carry no transaction fee.
Added: 3. When paying by bank transfer, the customer must initiate the payment early enough for it to arrive before the end of the current billing period.
Added: 4. On a SEPA credit transfer or a domestic Swiss transfer, the customer pays the charges of the customer's own bank, and djangoeurope.com pays the charges of its own bank. The invoiced amount must be credited in full. The customer does not reimburse djangoeurope.com for its bank's receiving charge.
Added: 5. On any other bank transfer, the customer pays the charges of the customer's own bank and of the intermediary banks. The customer must use the sending bank's option under which the sender bears those charges. The invoice is paid when the invoiced amount is credited. If less is credited, the customer owes the difference. djangoeurope.com adds no fee of its own, and the customer does not reimburse djangoeurope.com for its bank's receiving charge.
Added: 6. djangoeurope.com is entitled to disable the services if the customer is in delay of payment.
§ 9 Money-Back Guarantee
1. The customer must open a ticket within 30 days after account activation in order to use the 30 Days Money-Back Guarantee.
2. The price for the full billing period will be credited to a PayPal account that can be chosen by the customer.
Removed: 3. PayPal transaction fees must be paid by the customer.
Removed: 4. djangoeurope.com reserves the right to refuse the money-back guarantee if the customer violated djangoeurope.com's Terms of Service in any way.
Removed: 5. djangoeurope.com reserves the right to refuse the money-back guarantee if the customer already had an account with djangoeurope.com.
Removed: 6. It may take up to ten business days until a refund request is processed.
Added: 3. djangoeurope.com reserves the right to refuse the money-back guarantee if the customer violated djangoeurope.com's Terms of Service in any way.
Added: 4. djangoeurope.com reserves the right to refuse the money-back guarantee if the customer already had an account with djangoeurope.com.
Added: 5. It may take up to ten business days until a refund request is processed.
§ 10 Applicable law and place of jurisdiction
1. Solely Swiss law shall apply to the contractual relationship.