Infrastructure

We run on professionally managed hardware across 5 data centres in Europe and North America. Every layer — network, storage, compute — is designed for reliability first.

Architecture

Network

  • Multi-homed BGP with diverse upstream providers
  • Peering at DE-CIX (Frankfurt) and local exchanges
  • Full DDoS mitigation at the network edge
  • Redundant switches, routers, and firewall pairs

Storage & Compute

  • SSD storage arrays (NVMe on select servers)
  • Fair-share CPU scheduling — no noisy neighbours
  • Daily backups with 7-day retention and weekly backups with 90-day retention
  • Need more power? Upgrade to a dedicated managed server

Security

  • Disk encryption on mail, backup, SoC and API servers (FDE on API and SoC)
  • TLS 1.3 everywhere, auto-renewing certs
  • Regular security patching (automated, tested)
  • GDPR-compliant data processing records

Monitoring & Support

  • 24/7 infrastructure monitoring (Prometheus/Grafana)
  • Automated incident response with on-call engineering
  • 99.5% uptime SLA, backed in writing
  • Real-time health dashboard for all customers

Want to see how it's all running right now? The status of our servers and services is public, on the system status page of wservices.ch →